Kontakt.io is building the platform that care operations run on.

We’re seeking a Sales Enablement Lead to elevate the performance of our enterprise sales organization. Your north star is the percent conversion of Opportunities through the entire sales funnel. You’ll serve as the Sales Methodology champion (think MEDDIC), embedding qualification rigor, sales discipline, and coaching excellence across every stage of the funnel—from SDR outreach to late-stage deal execution. You are the expert on what a sales process should look like & how our organization will get there, as well as a key function within our broader Revenue Operations team as we empower the GTM Organization to succeed.

1. Drive a Culture of Sales Excellence

· Build and sustain a Sales Methodology framework for qualification, discovery, and execution across all sales motions.

· Lead structured coaching programs for SDRs and AEs focused on discovery discipline, value articulation, and deal strategy.

· Establish a continuous feedback loop via Gong reviews, win/loss analysis, and peer coaching to reinforce best practices.

2. Enable Enterprise Sales Execution

· Develop and maintain sales playbooks, MEDDIC scorecards, and competitive positioning guides tailored to our market (US Healthcare).

· Program Manage what a ‘good’ sales process looks like, from methodology to technical architecture. Partner with Sales Ops as needed to build for success

· Facilitate deal reviews using MEDDIC (or similar) principles to improve pipeline health.

3. Lead Training & Onboarding

· Design and deliver onboarding programs that instill sales mastery from day one. Identify ‘checkpoints’ for reps through the process and how to review performance.

· Collaborate with Product and Marketing to translate product capabilities into business outcomes and value narratives for enterprise buyers.

· Manage a centralized enablement hub ensuring all materials are aligned with our sales process and customer journey.

4. Optimize Outreach & Messaging

· Partner with Sales leadership to design outreach cadences and talk tracks that reflect methodological qualification and value storytelling.

· Ensure all prospecting and presentation materials align with enterprise buyer personas and economic impact messaging.

· 5+ years in Sales, Enablement, or Revenue Operations, ideally in enterprise B2B SaaS or technology-driven environments.

· Demonstrated success implementing or scaling a sales methodology (MEDDIC preferred) to improve qualification and close rates.

· Skilled communicator with experience facilitating training for senior sellers and aligning cross-functional teams.

· Proficiency with sales intelligence and enablement tools (e.g., Gong).

· Passion for building a high-performance, metrics-driven sales culture.

Benefits:

· Equity

· Health, dental, and vision insurance; 401K

· Paid time off + 10 paid holidays

· Any equipment/tech that you need to do your job

· Enjoy free office snacks and drinks, occasional company-paid lunches, and team bonding events in NYC

We are direct and empathetic about customers, individuals, and experiences. Valued & seen.

Act with urgency, in light of the mission. We do what is useful & not wasteful. We run lean.

We go beyond & think about doing better. If we decide to do it, we want to be the best. “Can’t be done” excites us.

Precise. No unnecessary complexity. 80/20. Simplicity ≠ easy.

Strong opinions, loosely held. Open-minded, analytical, and flexible with purpose. Let data tell the story.

We own our goals. Whatever is assigned to you, just nail it. Get it done.

We create an environment where people get shit done, execute fast, speak up, and fail/learn faster.